The part of email nobody ever explains clearly. How your contacts and calendar actually work — and why MooseMail does it better than the free stuff.
Most people have a contacts disaster. Phone has some. Laptop has different ones. Gmail ate the rest. Things get duplicated, lost, or mangled. MooseMail fixes this — but only if you understand how the pieces fit together. Here's the whole picture in plain language.
The part nobody ever explains clearly. We will.
Your real contact book. Lives in DavMoose, syncs to all your devices. Add a contact in WebMoose, it appears on your phone. Fix a phone number on your tablet, WebMoose sees it. This is the one. Anything you care about keeping belongs here.
WebMoose quietly remembers email addresses you've typed or received. It uses these for autocomplete when composing mail. They are not in your real contact book and do not sync anywhere. Handy, but not your contacts.
A basic local address list built into WebMoose. Think of it as a leftover from the old days. It doesn't sync, it doesn't travel, and there's no reason to use it now that you have the real MooseMail Address Book.
Your contacts and calendar live in DavMoose — the sync engine behind MooseMail. It's the single source of truth. WebMoose reads from it. Your phone reads from it. Your tablet reads from it. If it's in DavMoose, it's safe.
Your phone doesn't own your contacts anymore — it just displays them. If your phone drops a birthday, mangles a name, or loses a photo: fix it in WebMoose. DavMoose pushes the correction back to every device. The data is safe at the source.
New contact? WebMoose. Edit a phone number? WebMoose. You can edit on your phone too — but if a device syncs something odd back, WebMoose is where you go to set it straight. Consistent input, consistent results.
Apple, Google, Android, and Thunderbird all implement contact sync slightly differently. Some show birthdays. Some create calendar events. Some do both. Some do neither. Your birthday data is stored correctly in DavMoose — if a particular device doesn't show it, that's the device's limitation, not yours.
Each MooseMail account has exactly one calendar and one address book that sync. This keeps everything clean and predictable. If you need additional shared or specialty calendars, contact your Cdoc support administrator.
Google Contacts is Google's data. iCloud contacts are Apple's hostage. MooseMail contacts are yours, on a server your organization controls, accessible by any standards-compliant app. When you leave a platform, your data comes with you — no export dance required.
Step-by-step for iPhone, Android, Thunderbird, and Outlook.
DavMoose syncs your contacts and calendar to any device that speaks CardDAV or CalDAV — which is pretty much all of them. Your server URLs and login credentials are in your MooseMail Setup Guide. Have that handy before you start.
Do contacts first, then repeat for calendar. Each gets its own account entry.
DAVx⁵ handles both CardDAV and CalDAV in one account — no need to add them separately.
Thunderbird handles both protocols cleanly. If it asks to detect settings automatically, let it — it usually works.
In the meantime: use your phone or Thunderbird for DavMoose sync. WebMoose in a browser tab is always there for contacts and calendar editing.
🔬 Watch this space.
Step-by-step guides for common tasks in your browser.
Log in to WebMoose at cdoc.net and follow along. These are the settings worth knowing about.
You'll see it. Here's what it is and why you shouldn't touch it.
WebMoose has a setting that lets you mark specific email addresses or domains as "trusted." The idea is that mail from trusted senders skips certain spam filters and displays remote images automatically.
Spam and phishing mail routinely forges sender addresses. Adding senders to a trust list gives a false sense of security and can let bad mail through your guard. Your MooseWall firewall handles real spam filtering — this setting adds nothing useful on top of that.
The Trusted Senders list lives in WebMoose settings. It won't hurt anything sitting there empty. If someone told you to add things to it, they were mistaken. If you accidentally added something, contact your Cdoc support administrator and we'll sort it out.
Ready to connect your devices? Your server URLs, login credentials, and email client settings are in your personal MooseMail Setup Guide — available to Cdoc clients in the Client Resources section.
Go to Support & Resources →